FAQ

Home / FAQ

do not hesitate to call me if you need anything!+86 756 6250706

How do I reserve equipment?
The simplest way to book in equipment for you event is to browse the website and get a feel for what you need. Then, give one of our event consultants a call on (+86 756 6250688). For small orders, we can book them straight away over the phone. Large orders may require a bit of fine tuning, so we can send a quote via e-mail within 24 hours of your phone call.

Is it better to buy or rent a tent?
The decision to buy or rent a tent has many variables. If the tent will be used for 3 or 4 times each year, it is probably better to rent the tent.The experts in your area will be better prepared with the necessary training and expertise to safely install the tent. Professionals also have the tools, washing facilities, and storage areas to maintain the tent when it is not in use. Your local rental professional often has long-standing relationships with the fire marshal, code enforcement officials, and other regulatory officials, which can make renting the preferred choice. Renting will also allow you to vary the color or size of tent according to your specific need. Of course if you will be using the tent frequently or for long periods of time, it may be wise to purchase a tent.

Do your tents have anti-theft function?
For tent, if you choose software wall like tarpaulin, maybe there is no anti-theft function, but if choose hardware wall like ABS hardware wall ,you can install the door lock to seal completely. It’s safe as the house.

Can we you put a tent up in winter?
Yes.Our ‘clears pan’ structures cope easily with severe weather and modern heating units (controlled by thermostat) keep the venue to the desire temperature.

Do you provide installation training for buyers?
Yes,we provide installation training for all customers who have bought our tents. If you are a local customer, we will install for you. If you are in other places, we also have installation instruction and CD to help you finish the installation.

How to Draw the layout of the construction and fix the base plates?
Draw the layout for tent assembly according to the tent specs and size. First assign the components in the assembling area. Make sure that all the base plate should be place in the same horizontal level, the uneven ground should be leveled beforehand. Identify all the base plates position;

What should we do before and on the construction?
a) Before the construction, please measure the ground area in advance, and confirm the tent’s dimension.
b) The tents should be assembled by the experienced workers.
c) Please take the wind direction and nearby building into consideration when select the ground.
d) Different fix way for different ground condition (grass, asphaltic ground, cement ground, marble ground…)
1. Expansion bolt: suitable for cement ground, all bolts should be fixed if the ground is destroyable.
2. Steel stake: suitable for earth and grass ground, fix each point with at least 2nos, and make sure they are driven to the bottom.
3. Weight bracket: suitable for the ground that can stand certain pressure; each point should be loaded with at least 350kg weight.
e) Safety inspection for components
During the construction, please make sure that all the irrelevant personnel are out of construction area.

Do you provide tables and chairs ?
Yes, we can provide the tables and chairs.

Do you provide lightings?
Yes. we can offer various lighting styles for your to decorate your tent.

What is your monthly output?
Normally 20000-30000sqm per month.

Can I place orders over the phone?
Absolutely! You can place your order with any of our Salesman

Where are you located?
No.7 Dongfu Street,Xin Qing Science&Technology Industrial Park,Doumen,Zhuhai,Guangdong,China

Do your tents have waterproof function?
Our tents adopt PVC tarpaulin, which are waterproof.

Do your tents have the fireproofing function?
Yes, our tent itself has inflaming retarding and it can make the open fire burn out automatically in two to three seconds.

Are tents available in different colors?
Yes, we can provide the different colors suit for your need.

Can I use tent to extent my house?
Yes, if the site permits we can erect a frame unit adjacent to any building.

How many square meters you can install one day?
About 2000sqm can be installed in working hours in a day.

To install a common clear span tent need how many people?
General speaking, to install a small or medium-sized clear span tent needs 6 people.

What other safety considerations should you know?
The importance of safety as related to the site survey cannot be over-emphasized.Considerations should be given to obstructions, location, weather, wind exposure, access, exit and anchoring stability.All tent installers must be aware of and adhere to applicable building codes and fire regulations.Finally, a complete quality checklist would assist in completing a safe installation and should be developed by each individual company.

How to Lay the components?
Assign and lay all the components in place according to the assembling structure

How big a tent do I need?
Tent size would depend on the number of guests you will have inside the tent you are going to purchase. Usually, it will be 1.5sqm for a person.

Can we have our logo or anything else print on the tent?
Yes, we could print the logo or any drawing in various colors according to your requirements. Fee of printings will be charged additionally.

Could you advise the function for these tents?
Widely used for outdoor exhibition, sports event, party, trade show, trade fair, celebration, outdoor wedding tent, festival, advertising, temporary workshop, warehouse.

What is the smallest pagoda that you do?
The smallest pagoda is 3M *3M suitable for a trade stand at a show.

Leave a Reply

Your email address will not be published. Required fields are marked *